5 Best Legal AI Chatbots 2024

A legal AI chatbot can be the difference between a fulfilling day and one you haven't ticked a quarter of your to-do list. This blog post takes you from the basics of legal chatbots to building one. Follow through to discover how these tools can streamline your workload, enhance client interactions, and boost productivity.

Part 1. What is a Legal AI Chatbot?

A legal AI chatbot is a tool that uses artificial intelligence to assist law professionals in managing daily tasks. The most common AI technologies are machine learning, natural language processing, and deep learning. Legal chatbots use these technologies to:

• enhance legal research
• manage clients' files and data
• prioritize tasks for increased productivity
• draft and review contract documents
• boost case strategy with predictive analytics

A survey in 2023 showed that more than half  of the lawyers in small and medium-sized firms in the US, UK, and Canada supported the application of chatbots. That said, what are some of the uses of a legal AI chatbot?

Part 2. Use Cases of Legal AI Chatbot

A lawyer AI bot has diverse applications because it generates content, analyzes data, manages tasks, and gathers information efficiently. You can use these tools to perform the following functions.

Legal Document Analysis

Legal documents can have as many as 1000 pages or more. Going through such massive information while managing several cases is a challenge. AI chatbots use natural language processing to pick essential information in large documents and synthesize the findings in fewer words. The application of AI in legal document analysis not only saves time but also increases accuracy by reducing human error.

Case Prioritization

Predictive analytics and machine learning are at the core of helping lawyers know which cases need prioritization. Legal Support World estimates that a legal professional handles 20-30 cases  at a given time, directly or indirectly. With such a workload, you need a tool to help you prioritize cases and tasks. And is there a better way to do it than legal AI chatbots?

Legal Research

Finding relevant statutes and case laws in millions of references is not only overwhelming but can also lead to misquotations undermining the credibility of legal arguments. Legal AI research tools can help you find the correct references and generate arguments using the statutes. This increases your edge over the opposing counsel.

Predictive Analysis

You can be a step ahead in predicting the outcomes of a case through analysis of past judge's rulings and case laws. Although you should take this with a pinch of salt, some tools are revolutionizing the game through pattern identification. Chatbots use machine learning and predictive analysis to show the probability of different case outcomes.

Part 3. How are AI Chatbots Impacting the Legal Industry?

In April 2024, Gartner predicted that global legal technology would hit $50 billion by 2027, thanks to the impact of generative AI.

As Chris Audet, Gartner's Chief of Research, put it, GenAI has huge potential for bringing more automation to the legal space. But what are some of the changes being experienced?

Reduction in Legal Document Review Time

Tools like Watson from IBM can review over 1000 pages in a single second. Today, legal experts are spending less time going through the details of contracts, cases, and other documents.

Reduced time spent on document review means legal experts can allocate more time to strategic planning, client consultations, complex legal analysis, and improving overall case outcomes.

Saving Legal Costs

The reduced time spent on reviewing legal documents, contacting clients, and legal research means the operation costs are likely to reduce or increase clients' value for money.

According to a report by the Liquid Legal Institute, cost reduction  was one of the primary benefits noted by firms using artificial intelligence. McKinsey also notes that legal companies can reduce costs by half by implementing artificial intelligence.

Reduce Legal Risks

Through large language models (LLMs), legal AI chatbots can analyze massive documents within seconds, providing insights, legal loopholes, and key clauses. The analysis helps legal firms prevent legal risks from missed clauses or overlooked regulations, ensuring comprehensive compliance and informed decision-making. Contract reviews, which used to take days, now take minutes using AI tools.

Part 4. 5 Best Legal AI Chatbots

If you want to enhance your law firm or personal practice, we have dug through several legal AI chatbots and come up with the crème de la crème. Whether you want contract summaries or predictive analysis, we've got your back. Let's get started.

1. ChatInsight

If you are looking for a tool to create a comprehensive legal chatbot, ChatInsight has all the features you need. The platform allows you to create a legal information base to handle client's queries.

The 24/7 availability ensures accurate responses even beyond working hours. ChatInsight has advanced security features that are essential for legal practitioners who are handling sensitive information.

Pricing

ChatInsight has a free package that allows you to create up to 5 bots. Apart from that, there are 3 paid packages: Basic, Standard, and Enterprise. The cost of the three packages is $16.58, $24.92, and $41.58 per month, which is billed annually. You can also pay monthly packages at a higher cost.

2. DoNotPay

Dubbed the first "robot lawyer" and "Robin Hood of the Internet," DoNotPay is a platform that helps consumers find a legal basis to get refunds, sue big corporations, stop robocalls, beat parking tickets, and appeal bank fees. The legal AI chatbot uses artificial intelligence to analyze legal issues, generate documents, and provide guidance on various consumer rights.

Through the DoNotPay chatbot, you can cancel subscriptions, book appointments with a DMV, or demand bank fee refunds. The tool can be an essential addition for any law firm that seeks to automate small claims without parting with an arm and a leg.

Pricing

You have to pay for DoNoPay at $36 bi-monthly, although older users get lower prices. The subscription is automatic, and you will get a free trial after signing up.

3. Harvey AI

This tool uses natural language processing to analyze, draft, and answer questions about any legal document. The responses have inline citations to help you reference information from the source. You can use Harvey AI to process US case laws, EDGAR, tax, and EUR-Lex documents.

The tool uses different AI technologies to assess documents and resolve complex legal issues. Harvey AI also tracks documents and information created to support other attorneys, client matters, and practice areas.

Allen & Overy Shearman and McCann FitzGerald LLP are some firms using the tool.

Pricing

The platform doesn't show pricing on the website. You have to contact the sales team.

4. Kira Systems

This AI bot lawyer helps law firms to process and analyze legal documents, like contracts. The tool uses artificial intelligence to search and review legal documents referencing relevant case laws, statutes, and precedents. The objective is faster and more accurate legal analysis to avoid compliance risks.

Apart from that, Kira Systems streamlines workflows through a centralized dashboard that allows team members to communicate more transparently and assign tasks. The platform minimizes human error by acting as a pair of extra eyes, allowing you to focus on other aspects of your legal firm.

Implementation of the technology is functional in Bowmans, Clifford Chance, and Goodwin.

Pricing

You need to contact the vendor to get the packages.

5. LawDroid

This productivity machine for legal experts saves your time without extra overheads by summarizing documents, finding reference cases, and analyzing legal documents. You can also use the tool to draft emails and other communiques for your team.

LawDroid uses NLP to give answers to clients' queries, allowing you to respond even beyond office hours. The tool can also handle incoming calls by scheduling calls per your schedule. This increases your customer engagement and enhances client satisfaction.

Pricing

The platform offers 4 packages, as shown below:

• Copilot at $19/month
• Builder at $99/month
• Ultra (Copilot + Builder) at $99/month (billed annually)
• Enterprise, custom package

Part 5. The Future of Legal AI Chatbots

The global chatbot market is projected to hit $2.2 billion in 2024. This is a sevenfold growth compared to the same industry 7 years ago.

The growth in the general chatbot industry can be attributed to the reception across different sectors. A report by Thompson Reuters shows that 70% of law firms  consider artificial intelligence a potential technology to automate repetitive tasks. So, you can expect most professionals to adopt legal AI chatbots as an integral part of their practice.

Questions have been raised about the use of artificial intelligence in sensitive documents like contracts and case files. With over 93% proposing more regulations on this technology, you expect regulatory bodies to take up the responsibility and provide guidelines.

Conlsuion

As a law firm, any opportunity to automate tasks is a welcome strategy to help your team focus on other value-based responsibilities. Using a legal AI chatbot not only saves you money but also saves you time spent on repetitive tasks. This blog post helps you create and implement this technology to streamline your workflow, enhance client satisfaction, and maintain a competitive edge in the legal industry.

Hot FAQ about Legal AI Chatbot

What are the benefits of legal chatbots?

Isabella

Legal AI chatbots help law firms automate repetitive queries and respond beyond office hours. Through the tools, you can also manage workflows and communication between colleagues.

How do legal chatbots work?

Isabella

Legal chatbots use natural language processing, machine learning, deep learning, and pre-scripted responses to handle clients' queries. The technology also helps legal firms automate meeting scheduling, assign tasks, and manage documents, thus improving efficiency and reducing administrative workload.

Is there any free chatbot?

Isabella

There are several legal chatbots you can use for free. ChatInsight is one of the most effective platforms that allows you to create up to 5 free bots.