How to use Black Screen Mode to maintain the remote device during Remote Control?

Table of Contents[ShowHide]

Part 1: AirDroid Business Admin Console

Part 2: AirDroid Business Desktop Client

Part 3: AirDroid Business on the device controller

Part 4: Black Screen Mode prompts Customization

When using Remote Control, the controller can enable Black Screen Mode to avoid interference from the remote device. You can enable Black Screen Mode on Windows, Mac OS, and Android as a controller.

In Black Screen Mode, the remote device will be screened and shown as it is under maintenance. It prevents the end-users or passersby from seeing what is happening on the device.

With this feature, businesses can protect their corporate privacy at all times.
Please note that Black Screen Mode is only available for Standard and Enterprise users.

The Black Screen Mode is available on AirDroid Business Admin Console, Desktop Client, and AirDroid Business on the device controller. If your end-users barely understand all of the Languages we support, you can customize the prompts shown on the end-users' devices for them to understand.

Here's how to use Black Screen Mode in different controllers of AirDroid Business and customize the prompts:

1AirDroid Business Admin Console

Step 1
Go to Admin Console >Devices＞Remote Control your mobile device

Step 2
Click ⋮ ＞Turn on Black Screen Mode

Step 3
To exit Black Screen mode, you can click the Black Screen Mode button again to disable it.

2AirDroid Business Desktop Client

Step 1
Go to AirDroid Business Desktop Client＞My Devices＞Remote Control your mobile device

Step 2
Click ··· ＞Turn on Black Screen Mode

Step 3
To exit Black Screen mode, you can click the Black Screen Mode button again to exit.

3AirDroid Business on the device controller

Step 1
The controller goes to AirDroid Business on the device > Remote Control your mobile device

Step 2
Click ··· ＞Turn on Black Screen Mode

Step 3
To exit Black Screen mode, you can click the Black Screen Mode button again or click the leave icon at the bottom-left to exit.

4Black Screen Mode prompts Customization

Step 1
Log in to the Admin Console> Click the setting icon on the top right > Preferences

Step 2
Check the checkbox, and you can click on the pencil icon to customize the message.

Note : Customization will only affect the devices with a system language that AirDroid Business does not support. I.e., if the device is currently using the languages supported by AirDroid Business, this Customization will not take effect when you enable Black Screen Mode on the device.

In conclusion, the Black Screen Mode in AirDroid Business is a powerful feature that enhances privacy and minimizes interruptions during remote device maintenance. We hope that by understanding how to use Black Screen Mode in different controllers and Customization of prompts, you can optimize your remote device management and enhance the user experience.

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How to use Black Screen Mode to maintain the remote device during Remote Control?

1AirDroid Business Admin Console

2AirDroid Business Desktop Client

3AirDroid Business on the device controller

4Black Screen Mode prompts Customization

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