Key features you are sure to find in remote monitoring software are real-time device monitoring, comprehensive reports, automated alerts and network monitoring. You want to also make sure it can be integrated with other existing systems that you currently use.
Yes, remote monitoring software provides real-time alerts. The alerts are designed to keep the administrator updated on potential issues, enabling you to stay proactive. With this feature, you can avoid disruptions and maintain quality performance levels.
Yes, some of these tasks include remote device reboot&shut down, send notifications, clear app data&cache, factory reset and so on. The automated tasks feature reduces workload significantly and enables a more streamlined IT environment.
Not all remote monitoring software is secure. When choosing a remote monitoring software, opt for one that has strong encryption and complies with industry standards. Moreover, the software should implement role-based access control policy and enable regular security updates. You also want to opt for one that has an alert feature to help you monitor unauthorised access attempts.