Android Application Performance (APM) Alerts for Android
Due to the diverse usage of mobile applications in businesses, business success is directly related to the optimised use of applications. Some essential functions of mobile apps for companies include high-quality image scanning, instant file sharing, cloud data storage, direct communication, E-commerce, data collection, and payment processing.
App monitoring helps businesses manage various application usage aspects, including front-end monitoring, Application Discovery, Tracing and Diagnostics (ADTD), and Analytics. Using Application Performance Monitoring tools, enterprises can get APM alerts and insights into application performance like processing speed, response time, and memory utilization from the user's perspective.
1Definition of APM Alerts on Android
Application Performance Monitoring (APM) is a toolset that enables businesses to monitor key performance indicators of applications enrolled on their enterprise devices. APM alerts help enterprises to timely diagnose and troubleshoot issues with the applications or find an alternative to ensure continuity of work.
They provide detailed reports and analytics about app performance for better utilization. APM also supports businesses in setting benchmarks to track performance to ensure that the applications meet the desired standards. APM tools provide an intuitive dashboard with organized data to monitor numerous applications’ performances on a single screen, helping businesses to improve productivity, customer experience, retention, and sales.
2Who Needs APM Alerts and Why?
Enterprises need to monitor app performance on a large fleet of devices enrolled in the system to ensure they are optimized with business operations and are updated to provide the latest functions. Different businesses need APM alerts for health monitoring, problem detection, and application performance tracking. Let’s discuss some important industries with their needs for APM alerts:
Banking and Finance
Almost all banks provide mobile applications for online transactions. Customers use these apps to access their bank accounts and make transactions. APM alerts help the banking and finance industry to track app performance and detect issues. It enables them to ensure availability and data security to build customer trust.
Educational Institutes
Schools and universities provide mobile applications to students with their specific portals to access online lectures, schedules, and important event details. Educational institutes need APM alerts to ensure these apps are performing well and are updated timely with the information. They help institutes to maintain the applications for better processing and ensure lectures are accessible anytime.
Government Officials
Different government departments like taxation, agriculture, tourism, arts, and security agencies provide applications for the public to access general information and portals to enroll in various programs. These departments need APM alerts to ensure the applications are operating effectively and personal accounts are accessible by individual users without disruptions.
3Case Study
A leading bank faced Frequent Crashes.
One of the well-known banks experienced frequent crashes with its online banking mobile app. The app was rated low on the Google Play store, with the reasons of sluggish performance. The IT team could not resolve issues instantly, and downtime was high, so the customers were not satisfied.
The IT team used the crash reporting tool to identify the reasons for frequent app crashes. After careful analysis, app crashes were reduced to 30%. They also optimize the application coding to save memory space and enable the app to run on devices without lowering the speed. APM provides them with a proactive approach to monitoring the real-time performance of applications by setting alerts for server outages. It helps them to reduce the downtime and improve customer experience.
Social media apps with High battery consumption
A few months earlier, one of the social media apps was discussed on various online platforms, with negative feedback. People started uninstalling it from their Android devices. When the app developers review users' feedback, they realize that the app is consuming excessive battery power, and its performance is also affected. However, developers need to learn app performance to build trust with users.
Food Delivery App with tracking issues
A well-known fast food point with around 500 daily deliveries was afflicted with order management processes from the mobile app. This mismanagement resulted in everyday financial and reputational loss because customers were not entertained like the routine procedure.
4What Alerts Do APM Apps in the Market Provide?
APM apps vary in functionalities and alert types, depending on the purpose it is developed for. Let’s dive into some details to understand different alerts' functions better.
Error Alerts
APM tools help businesses by sending alerts about specific errors in applications. They describe the error type, reason for occurrence, and solutions to remove them.
Security Alerts
These tools notify admins about security vulnerabilities while using apps. APM alerts administrators to prevent security breaches whenever an unusual activity is performed.
Transaction Alerts
Benchmarks are set for specific user transactions using an application. APM tools help the financial department get alerts when the transactions are unusual or deviate from the set benchmarks.
Performance Alerts
APM alerts also identify the performance issues with the apps installed on enterprise devices. Admins get an alert when the APM tool detects a problem with them, like a delay in response or high latency.
Availability Alerts
Whenever an app cannot process, APM tools identify it, and the details are sent to the admins so they can take remedial actions against the issues. These alerts might trigger when an internet connection is lost or server outages.
Custom Alerts
These types of alerts are customized by users using the APM tools. Such alerts are set with the company’s specific needs for your organization.
Simplify App Management with AirDroid Business
AirDroid Business is an MDM for enterprises to manage a large fleet of Android devices. It helps them to manage application usage and performance remotely. AirDroid Business provides application monitoring features to manage multiple devices remotely. It includes data usage reports for the top 10 apps used on enterprise devices and a detailed history of app usage. Admins can remotely check the app installation reports for each device.
5Implement APM in Your Organization
Here are some incredible benefits of implementing APM in your business:
MTTR
The use of APM during the development phase helps businesses ensure better application functioning with less cost and reduced time for maintenance.
Unified Interface
APM supports businesses in monitoring and checking the app performance of all devices using a single and sophisticated interface.
Intelligent reports and analytics
APM tools provide intelligent reports on application parameters like app usage, history, processing time, and installation to visualize application issues.
Customer Satisfaction
It can be achieved by the APM tools that timely notify admins to take actions for uninterrupted and continuous working of apps.
Increased App stability
The use of APM in businesses ensures technical stability with work. It helps to reduce the number of performance incidents and provides adequate infrastructure.
User Experience
APM offers a better user experience by increasing revenue, time, and conversion rates with better user experience.
Steps to get started with APM
- Step 1:Use Holistic Approach
- Use software that provides end-to-end visibility of each application.
- Step 2:Choose the right Metrics
- Choose software that closely meets your goals with some metrics that identify the performance of applications, like the response time.
- Step 3:Use Real-time metrics for the most effective allocation of resources
- Real-time metrics allow businesses to find the issues and resolve them instantly.
- Step 4:Build a System of Actionable Alerts
- Implement alerts for certain happenings when someone tries to break the limitations.
- Step 5:Document Your Set-up
- Record the strategy and processes in documentation to help employees understand it better.
6Good to Know
APM is a process to know how applications work while incorporated into a business. Its goal is to minimize the downtime of apps and prevent bottlenecks. According to APM digest, the need for APM is increasing daily; currently, its market is about $6.3 Million and is expected to reach $12 Million by 2026. The APM technology is advanced enough to deliver performance insights across cloud environments, APIs, and micro service architectures. Garter developed an APM model to define it precisely. The APM includes end-user experience, runtime app architecture, user-defined transaction profiling, deep-dive into components, and IT operations analytics.
FAQs about APM Alerts Android
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