How to Do Health Monitoring for Your Work Devices?

In today’s world, almost all businesses are dependent on technology. Businesses need devices to leverage the required technology for wholesome operations. Therefore, the health of the devices becomes critical for smooth business operations.

That is where the concept of device health monitoring originates, and businesses are adapting the concept to minimize downtime. Here is everything you need to know about device health monitoring and how to execute the process.

Part 1. What is Device Health Monitoring?

Device health monitoring refers to the process of tracking the health parameters of the targeted devices in real-time remotely. The health parameters include the status of the battery, storage, temperature, data usage, apps running in the foreground and background, and likewise. You can monitor the health status of all the connected devices from your dashboard.

Since the monitoring is in real-time, you can keep an eye on the parameters, whether the devices are functional or inactive at any given moment. According to the health parameters, you take prompt actions and provide remote support as deemed necessary, and prevent device breakdown and downtime.

Part 2. What is the Purpose of Device Health Monitoring?

Device health monitoring in real time is boosting productivity by reducing downtime for business operations. Device health monitoring mainly serves three main purposes.

1Early Detection:

Real-time monitoring of health parameters of connected devices enables early identification of problems. Admins can detect abnormalities in the health parameters and take prompt action. They can set alerts to detect problems automatically, even when admins are not actively monitoring the devices.

2Timely Support:

When admins can detect health issues on the connected devices early, they can ask the device users to take steps to prevent the devices from breaking down. Even the remote support team can take control of devices and take the required steps to fix the health issues as necessary.

3Device Optimization:

Device health monitoring enables admins to check parameters like data usage, app running status, storage capacity, and likewise. Admins can identify if these aspects need certain optimization, like freeing space for better device performance. That is how active monitoring can optimize device performance and work productivity.

Part 3. How to Do Health Monitoring for Your Devices?

The number of work devices in any business is likely to grow with time and hence, device health monitoring can become difficult and complex. That is where you need a robust device health monitoring tool through which you can monitor health parameters of all the connected devices from one dashboard in real time.

1Android Device Health Monitoring - AirDroid Business

We recommend AirDroid Business as the best device health monitoring solution for Android devices. You can enroll Android work devices instantly and connect them with proper authentication to start monitoring them from the centralized dashboard. Starting from device status and health to device data usage and screen displays, you can monitor all the important aspects effortlessly.

How AirDroid Business Can Help in Device Health Monitoring?

Here is the list of device health parameters that you can monitor using AirDroid Business.

1Device Information

AirDroid Business allows admins to monitor different useful information for connected devices at any instance. Starting from device's online or offline status, you can stay informed about the changes in the connected devices all the time. Not just that, you can monitor screen displays, which is useful when the devices are in kiosk mode.

2App Information

Admins need to monitor the apps running on the work devices so that they can optimize them for better health and performance. AirDroid Business not only shows app data usage but also displays the running status of foreground apps. You can restrict unnecessary apps with more screen time and data consumption for better device optimization.

3Battery Information

Battery is a critical component for device health. When the battery charge level is low or the battery temperature is high, the device's health is negatively affected. That is why AirDroid Business lets you monitor battery charge level, capacity, and temperature to take prompt action and keep your device healthy for optimal performance.

4Data Usage Information

You get to see all the information regarding cellular data usage on the connected devices through AirDroid Business. Apart from the overall data usage, you can check app cellular data usage to find out which of them have abnormal data consumption.

5Location & Geofencing

AirDroid Business lets admins check the current location of the connected devices in real time on the map. They can also set geofence beyond which when a device goes, admins will get instantly alerts. This way, they can monitor their on-field employees and their performance.

6Daily/Month Report

You can use AirDroid Business to generate daily, weekly, or monthly cellular and Wi-Fi data usage report for each device as well as application. This will help in detecting suspicious activities and user performance. Based on these reports, operations can be optimized for better productivity.

7Alerts

You can set a wide range of alerts with AirDroid Business. Starting from device status and data usage to battery charge level and storage level, you can get timely alerts and take prompt action to reduce downtime. Alerts also help to automate issue recognition when admins are not actively monitoring the devices.

How to Monitor Device Health with AirDroid Business?

Here are the steps to monitor the health of Android devices via AirDroid Business. 

Step 1. Add Devices to Android Business Console

To add any device to AirDroid Business, you need to grant Biz Daemon so that you can monitor and control the connected device. You need to approve certain permissions for remote accessibility. 

Step 2. Check Device Information

Once you enroll a device on AirDroid, navigate to the Dashboard present under Devices tab, and you will see all the enrolled devices. First, you can check the device status, device network, battery capacity, CPU usage, and various other parameters.

Step 3. Check Device Usage Report

Navigate to the Workbench option on the left menu, you will come across Alerts and Reports. Move to the Report tab, you can check the data usage report, app usage report, account activities, and much more. 

2Windows Device Health Monitoring-Microsoft Intune

If you use work devices that have Windows installed, you can use Microsoft Intune as a cloud-based device management solution. Microsoft Intune has an integrated service called Endpoint Analytics, which provides metrics about the health and performance of connected Windows devices.

Endpoint Analytics also provides recommendations to improve health conditions and performance that you can implement for better optimization. Here are the steps to enroll Windows devices for health monitoring.

Step 1. Sign into Microsoft Intune and navigate to the Admin Center.

Step 2. Navigate to Devices> Configuration and click the Create button.

Step 3. Choose the Windows version for the Platform option. Navigate to Profile Type> Template and choose the Windows Health Monitoring option.

Step 4. Finally, click the Create button.

Step 5. In the Basics section, enter the Name and Description as you think proper. Click the Next button to proceed.

Step 6. In the Configuration Settings section, choose Health Monitoring as Enable. Set the Scope as Endpoint Analytics. Click the Next button to proceed.

Step 7. In the Assignments section, assign the profile to a device group or user group. Proceed further and assign the Applicability Rules as well.

Once the profile is enrolled, you can monitor the device's health from the Admin Center.

Conclusion

Device health monitoring is important for businesses dealing with a wide range of on-site and off-site work devices. We have explained the monitoring process and emphasized its importance for businesses across all verticals.

We have also illustrated how to perform device health monitoring for devices with different operating systems. AirDroid Business is our recommendation for monitoring the health of Android devices and Windows InTune for Windows devices.