MDM - Smart Fleet Device Management Solution
More revenue is generated with business growth, but on the other side, so many concerns arise. It might include workspaces at multiple locations, increased demand for electronic devices, staff monitoring, travel, and maintenance costs.
Applications in the transport industry are infinite. You can expand your transportation business to any level you desire. The most common concern of managers and owners in the transport industry is the tracking and management of fleet devices to enhance productivity.
The MDM is the best-optimized solution for fleets to streamline work processes and track and remotely manage a fleet devices attached to your transport system.
1[Features] MDM for Fleet Vehicle Management
Here are some common and useful features provided by fleet MDM solution in the transport industry:
GPS tracking and geo-fencing
GPS tracking is the top need of the transport industry, as it helps find a way to destinations. Admins can remotely track the location of the fleet devices enrolled in the organization to update the schedules accordingly.
It helps them update the public about arrival times, departure times, and the current position of vehicles. With geo-fencing, administrators can add locations to get notified when the devices reach an unsafe place.
Protect fleet devices and data
MDM solutions safeguard devices and the data on them with high-security measures. Admins can remotely lock the devices when left unlocked, and remotely wipe the data when the devices are exposed for misuse.
Strong password policies, multi-factor authentication and data encryption help them keep the data private.
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Monitor data roaming usage and remotely troubleshooit drivers' devices. Automate app updates without drivers' assistance.
App management
Admins can remotely install and update apps on all the managed devices. MDM provides a software release test feature to check the performance of any software before installing it on all enterprise devices. It helps them to ensure a smoother user experience.
Instant visibility
The MDM solution provides real-time device monitoring features to check device performance and the utilization of apps on the devices.
It provides instant visibility to check battery life, storage space, SIM card details, cellular network, and Wi-Fi connectivity. It also helps the transport industry to communicate with the staff and check the device usage history.
Remote support
An MDM solution allows the transport industry to perform various tasks and support employees on the road. Admins can remotely connect to the device and diagnose the issues. They can control the devices and take action to troubleshoot issues. It reduces the downtime and improves customer satisfaction.
2Why is MDM Important for Fleet Management?
Fleet device management with MDM provides clear insights into all operations and helps optimize different tasks, especially device management, fuel consumption, and communication.
The transport industry includes machinery, lightweight cars, and heavy and expensive machinery. So, system management is necessary to use these vehicles effectively. According to the survey, 75% of the transport industry uses fleet management systems to streamline operations. Here are some important reasons for fleet management:
2.1For fleet manager:
- Tracking and Remote Control
Admins can use the GPS tracking feature of MDM to check the device location anytime and update the record. It also helps them to create reports for different vehicle efficiencies. - Focused Driving
MDM helps fleet managers to restrict device usage on driver’s devices. It helps them to keep the drivers safe from accidents and fines. They can also mute the notifications on their devices so they cannot be distracted. - Streamline the job process.
Fleet management automates various routine tasks. It helps managers to remotely monitor all the activities from a central location, including device and application usage. Fleet management with MDM enables them to set workflows, alerts, and geo-fencing for smooth operations.
2.2Better fleet coordination
MDM solutions have enhanced features to support and manage various fleet operations like real-time tracking and monitoring of vehicles. Smart devices are installed in vehicles to provide navigation, communication and tracking facilities. MDM enables uninterrupted communication between dispatchers and drivers and updates them with real-time instructions, and changes in routes for efficient working.
- Compliance with Policies
MDM helps to ensure that the system complies with all security policies. For example, ELD is the most important compliance policy in the transportation sector. It forces transport agencies to accurately record drivers' Hours of Service to avoid accidents and other great losses.
3The Uses of MDM for Different Kinds of Vehicle Fleets
Trucking fleets
- MDM helps businesses to remotely track the location of devices and check the location to ensure that the truck is moving towards its destination.
- MDM for truck fleets helps businesses check device performance quickly to create uninterrupted communication between drivers and the technical team.
- With MDM, admins can also check application usage to know which apps are used on the devices. It will help them optimize the device usage of field staff.
- Admins can remotely monitor device activities and diagnose device issues to troubleshoot them and ensure smooth device usage.
Delivery fleets
- MDM ensures real-time communication between the delivery person and the indoor staff, especially managers, so they can timely manage and update the details. They can utilize audio, video, and text for communication.
- Admins can remotely check if there are any updates available so they can schedule updates after working hours for better productivity.
- MDM helps businesses secure the data on devices using file management and other security measures. Admins can also remotely manage the access controls for end-users.
- The delivery team can take images of destinations while delivering the orders. It helps them to keep a record of deliveries with proofs.
Taxi cab fleets
- MDMs can integrate with the pricing calculators to provide authentic and accurate results to ensure transparency and avoid passenger disputes.
- MDM helps to track the devices and their locations. It helps admins assign rides to the nearest available drivers to reduce the reach time and optimize fuel efficiency.
- Admins can keep drivers and other staff focused on the work by restricting websites and device operations on end-user devices.
- MDM helps admins to check device usage and vehicle performance to optimize fuel efficiency.
Car rental fleets
- Car rental service providers can keep track of their vehicles while customers use them. It helps them ensure their vehicle is on the discussed path.
- MDM provides high-speed GPS navigation to find routes, and admins can set geo-fencing to get notifications when the device enters a no-go area.
- Admins can remotely lock and unlock the vehicles to support drivers when they lose the keys.
Commercial fleets
- MDM helps managers to ensure compliance with the security policies and standards set by authorized representatives.
- MDM helps the transport industry to manage the inventory and delivery items to deliver them.
- It helps admins schedule the duties of drivers and other field staff, tracking their previous work history to comply with ELD policies.
4The Emerging Trends and Predictions of Fleet Industry
The trend of fleet device management is instantly increasing day by day. According to recent surveys, it has revealed that the fleet management market was $19.9 billion in 2020 and $25.5 billion in 2022, and it is now expected to reach $34.0 billion in 2025 and $52.4 billion in 2027. Here are some emerging trends in fleet management to enhance work experience and customer satisfaction:
Autonomous Vehicles (AVs)
EVs are becoming more adaptive shortly as the costs of fuel are getting higher. It helps the automobile industry to use hydrogen fuel cells and other materials to overcome excessive fuel usage. Battery technologies are also getting advanced with better efficiency and results.
Data Analytics and AI
Data collection through impressive fleet management leads to efficient data analytics. The use of AI is increasing daily, which ensures predictive maintenance of devices and vehicles and reduces workloads.
IoT Devices
Fleet managers mostly install IoT to ensure real-time data collection from various parameters. It helps them to optimize routes and monitor device behavior.
Safety and Data Security
The fleet industry has used various solutions to ensure data encryption, safe data sharing, and privacy. Businesses are involving the latest technologies to ensure the safest usage of fleets.
Telematics
Telematics helps to ensure that drivers are properly following the instructions while driving. It also helps to track the real-time location of vehicles from a central dashboard with complete device visibility.
5What is the Biggest Challenges Facing Fleet Management Today?
Security and Compliance
Due to the environmental effects of transportation, the government has implemented strict traffic rules and vehicle maintenance standards. It is difficult for transport companies to check vehicle health and comply with set standards. The security of fleets is a serious issue due to increased criminal activities.
Vehicle Maintenance
The transport industry is the busiest commercial sector that has 24-hour services. So, it takes much work for managers to take time for proper vehicle maintenance.
Integration
Integration of devices with various software and applications is necessary for smooth and continuous work. Different software has different compatibilities with OS. So, finding a fleet management system that can fulfill all the business needs takes time and effort.
Changing Consumer Demands
Customers’ demands change with time. Delivery time has been reduced to one day by many companies. So, customers expect the same delivery time for instant delivery. It is tough to manage such instant deliveries for all.
Traffic overflow
Due to the massive increase of vehicles on roads and fewer parking spaces, the transportation and logistics industry faces serious challenges for on-time deliveries. It is also hard for taxi drivers to reach pick-up points in time.
The transport industry is highly recommended to use Mobile Device Management solutions to streamline their routine tasks, comply with regulatory standards using customizable security policies, remotely support the field staff, and control device access for end-users.
6Final Thoughts
With the emerging trends in the transport industry, customers and staff demand the latest technologies to improve the experience. Smart fleet management is only possible with MDM, which has capabilities to support the businesses to meet all end-points of a business.
It might include management, security, access controls, and monitoring. MDM for fleet device management is used in all relevant services like delivery, taxi, rental cars, and trucking. You must choose an MDM solution that enables you to comply with various industry standards and remotely monitor and access activities. It should be scalable and provide you with the solutions to implement the emerging trends in your business.
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