- Lockdown device into single-app/multi-app mode.
- Remotely see device screen and troubleshoot anytime.
- Customize interface, layout and brand.
- Streamline app updates and manage multimedia files in bulk.
Innovative HR Kiosk Solution: Streamline your HR processes
When business leaders speak of digital transformation, they are usually referring only to customer-facing operations. They want their customers to learn about their products and services through digital marketing, pay for them with e-money solutions, and receive after-sales support via chat.
While customer-facing operations are an important part of digital transformation, they should not be the end-all, be-all to this change. Business leaders must place equal emphasis on digitizing back-end operations, such as HR processes. These overlooked areas are a valuable way to enhance productivity, simplify operations, and even improve employer branding.
One of the best ways to streamline HR processes is through an HR kiosk solution. When backed by an MDM like AirDroid Business, these HR kiosks can fulfill a variety of use cases, which collectively advance the organization’s mission of digital transformation.
1How HR kiosks improve efficiency through digitization
While most companies use emails and apps for communication, the office is still far from paperless. Guests must sign-in on a physical sheet, applicants must fill out an application by hand, and HR professionals must handle Manila folders containing employee files.
This amount of paperwork is not only harmful to the environment, but it is bad for business. When there are this many physical documents, employees must spend time managing, sorting, and filing them. Since these are often lost or misplaced, employees must also struggle with finding the correct documents or make do without them.
HR kiosks can mitigate this unnecessary work by digitizing these functions. Guests can check in on an HR kiosk, applicants can submit their application online, and HR professionals can easily manage employee data, beginning from when they first clock in.
Unfortunately, the use of HR kiosks is not without its risks. For example, a bored applicant waiting for their interview may use one to surf the internet and inadvertently click on a phishing link, threatening the security of the entire company network. When HR kiosks allow for unauthorized app or website usage, cybersecurity risks are high.
An MDM can eliminate these risks. With AirDroid Business, for example, business leaders can put their HR kiosk into Single-App Mode, so that users can only perform the intended function, such as check in or clock in. If an HR kiosk needs access to the web, such as for sourcing resume files, the business can similarly create a whitelist or blocklist of relevant URLs. In this way, the business can enjoy the efficiency gains brought by HR kiosks with none of the risks.
2How HR kiosks save time across the organization
1HR kiosks reduce time theft.
Time theft is a major problem that affects all organizations. Both hourly and salaried employees may come in much later or leave much earlier than they are supposed to, but still claim they worked a full day on their time sheets. Organizations lose US$50 billion annually to time theft.
HR kiosk solutions can solve this problem. An HR kiosk deployed to the office entrance can be used for clocking in and clocking out. Because the employee will need to swipe their ID, they cannot fabricate their sign-in or sign-out times as they could with a timesheet. This system will ensure employees start and end their work days when they should, adding thousands of man-hours to every organization.
2HR kiosks reduce time spent on unnecessary errands.
Because of the advent of remote and hybrid work, the distinction between professional and personal lives has also blurred. As a result, some employees will run personal errands during their lunch break. Some may be courteous enough to inform their supervisor, but the result is the same: Employees will be working fewer hours than they are supposed to.
An HR kiosk solution can also be deployed that specializes in third-party services, such as online banking, bills payment, and more. This kind of HR kiosk will save employees the hassle of commuting to brick-and-mortar locations to conduct a simple errand. They can simply walk over to the break room and accomplish on the HR kiosk in a few minutes what would have otherwise taken an hour or more in the real world.
3HR kiosks with an MDM reduces operational work.
In addition to employees, HR professionals also save time. Rather than manually deploy each HR kiosk on-site and track them by physically observing them, HR professionals can enjoy a completely digital experience.
With an MDM like AirDroid Business, they can provision each HR kiosk with its needed permissions, deploy them from the cloud, and even monitor all of them from a single back-end, one which HR professionals can have different levels of access to.
3How HR kiosks enhance company branding
1HR kiosks improve employer branding with applicants.
Most organizations boast about how innovative or impactful they are. However, these bragging points will strike anyone that visits their office as hypocritical. After all, managing entire HR systems around paper is decidedly not innovative, and wasting this many resources is not an ideal choice for corporate social responsibility (CSR).
These stakeholders may have second thoughts about working with a company that does not practice what it preaches. The applicant may withdraw their candidacy, or the lead may choose another supplier. These scenarios will occur when an organization’s actions are not aligned with its stated values. In fact, according to Gartner, 65% of employees want to work for an employer with a “strong social and environmental conscience.”
The implementation of HR kiosks will help organizations stay true to their values. Digitizing HR and administrative processes is indeed innovative, and minimizing the use of paper while doing so will create a positive impact on the environment. These may be small signals, but they are a positive sign to stakeholders: They show that the business lives up to its promises.
This benefit to employer branding will only be strengthened with an MDM. For example, on AirDroid Business, organizations can easily brand their HR kiosks with a custom layout that includes their logo and other company assets. Emphasizing an organization’s visual identity ensures that the organization generates brand equity from stakeholders, who will associate it with process innovation and environmental impact.
2HR kiosks boost morale among current employees.
Companies often celebrate perks like ping-pong tables, casual dress, and free-flowing coffee as employee benefits. While these may be nice to have, prospective and current employees are really after benefits that make a tangible difference in their lives.
From this perspective, an HR kiosk solution that provides third-party services can be presented as an employee benefit. By gaining the ability to execute simple tasks from this HR kiosk, employees are spared the stress of commuting, save money on traveling, and retain more of their energy, which can be spent on more important things.
This messaging back-fires, however, when HR kiosks are constantly down. Such will inevitably occur without an MDM. The hardware will glitch or go offline, and then the HR team will have to call in an engineer to fix the issue on-site. While waiting for the engineer, the employees who were promised convenience must go back to the status quo of commuting to complete errands during their lunch break.
An MDM ensures that HR kiosks serve as reliable hubs for employees. Because AirDroid Business offers full device visibility, HR professionals can detect when there is an issue with an HR kiosk solution. From there, HR professionals can troubleshoot the issue through remote access and control, and then restore the HR kiosk back into service. This ability ensures that device downtime is minimized, so that employees can enjoy regular convenience.
4The digital transformation of HR
For businesses to succeed, they must subject their HR to the same digital transformation as the rest of the company. Central to this initiative are HR kiosk solutions. These devices can digitize processes that have remained manual for far too long, including receiving visitors, accepting and filtering applications, managing employee data, and more.
The benefits of HR kiosks are further enhanced when paired with an MDM. An MDM like AirDroid Business can deploy apps and content, implement content restrictions for cybersecurity, monitor these devices, and even fix them via remote access. Without an MDM, HR kiosks would not be even half as efficient.
Used together, HR kiosks with an MDM are almost like a superpower. Organizations will see productivity skyrocket due to improved HR processes, employees report greater happiness from the convenience they bring, and their brand grow in the talent marketplace. Enterprises that want these improvements must extend digital transformation to include HR, using HR kiosks and an MDM as their first step in the right direction.
FAQs about HR Kiosk Solutions
Q. Where are HR kiosks commonly located?
A. HR kiosks can be placed in any common area of an office. For example, an HR kiosk for signing-in employees may be placed at the entrance, an HR kiosk for displaying company announcements may be situated in a hallway, and an HR kiosk for digital tasks may be put in the breakroom. HR kiosks should be positioned where their usage will be maximized.
Q. Who benefits from HR kiosk solutions?
A. HR kiosk solutions benefit both internal and external stakeholders. For example, HR kiosks help HR professionals streamline processes, employees complete simple tasks such as bills payment, and business visitors check in and queue.
Q. Would all businesses benefit from HR kiosks?
A. Organizations of all sizes - from small businesses to large corporations - would benefit from HR kiosks, no matter the industry. HR kiosks are universally beneficial because every business has HR processes, employee time-keeping, guest check-in, and other workflows that can be simplified with their use.
Q. Do HR kiosks come with an MDM?
A. HR kiosks are only the hardware. The MDM must be procured separately. An MDM like AirDroid Business is an essential complement to any HR kiosk because they can help mitigate cybersecurity risks, troubleshoot glitching or down devices entirely remotely, brand their interfaces, and provide many other benefits.
Q. Can HR kiosks improve the branding of an organization?
A. Since HR kiosks are often located in the lobby or waiting area of offices, they contribute to the initial impression that applicants and business visitors get of a company. The use of HR kiosks generally shows that the company is a digitally-savvy organization that cares about its treatment of company stakeholders.
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