How to Manage Motorola Enterprise Device in a Central MDM Platform?
In the early 2000s, one of the most popular phones was the Motorola Razr V3, which popularized the flip phone design. While more smartphones have entered the industry, the Razr is still a popular choice among enterprises, along with Motorola’s other product lines, Motorola Edge, Moto G, and Moto E.
While adopting the latest generation of Motorola, most enterprises would also need an MDM tool, which enables them to manage a large number of Motorola devices on a central platform, thus improving safety and productivity.
1 Motorola MDM Explained
Motorola now offers Thinkshield for Mobile, a suite of software solutions that help businesses with security, deployment, and monitor.
Moreover, Motorola for Business also has Moto OEM Config, which allows businesses to customize and configure various settings(policies) on Motorola devices to meet their specific requirements. It provides a way to streamline device deployment and management.
Note: There are just two requirements to configure Moto OEM Config,
- The Motorola smartphone must be compatible with Thinkshield for Mobile.
- The Motorola smartphone must be provisioned with a solution from a third-party provider in either enterprise mobility management (EMM), mobile device management (MDM), or unified endpoint management (UEM). The chosen solution for Motorola management must also be compatible with Android Enterprise, and the business must link it to their Google Play account.
Policy customization
Security: Secure boot, verified boot, and device encryption
App management
Device monitoring
Device Provisioning
Combining Moto OEM Config and Thinkshield for Mobile, you are allow to implement the following management actions:
2MDM for Motorola Can Enhance Security
For cyber security
With niche products, people tend to play it lax with their cybersecurity. For example, Apple users may be less cautious online, knowing that most bad actors make malware that targets the more common Windows. Enterprises that use Motorola devices for their hardware may skip the need for an EMM, MDM, or UEM under the same assumption.
While there may have once been merit to this line of thinking, it is no longer valid. Even if Motorola is a niche player in today’s smartphone industry, enterprises with their phones are still vulnerable to significant threats. In 2022, for example, outlets reported that Moto G20, Moto E30, and Moto E40 were vulnerable to attacks that could block LTE access due to a problem with chips provided by Unisoc. Users had to update their OS to the latest version and download a security patch from Google to address the vulnerability.
Thus enterprises with Motorola phones must adopt an MDM for their overall security. Several key cybersecurity benefits exist when centralizing your Motorola mobile device management to one central hub.
Mobile Device Management for Android Devices
AirDroid Business provides an al-in-one MDM and remote control solution that helps your IT teams remotely provision, monitor, control, and secure unattended or attended Android devices. This datasheet gives you an overview of the benefits, core features, andpricing plans to fast track your research.
Operational efficiency and security from onboarding onward
An employee’s onboarding period with a company can make or break their time there. Companies should use this period to make a strong first impression. Unfortunately, many businesses, including those on remote and hybrid arrangements, drag their employees into the office to set up their mobile devices.
To avoid this inconvenience, enterprises with Motorola can take advantage of Android Enterprise’s zero-touch enrollment through their chosen solution for Motorola management. With zero-touch enrollment, IT professionals can create provision templates, assign them to different groups, and deploy them remotely to phones. This zero-touch enrollment will gie employees an exceptional experience that excites them to start working for your organization.
Just as importantly, zero-touch enrollment ensures that new users comply with cybersecurity standards from the beginning. There is no ramp-up period, where employees can choose to follow or ignore the protocols mandated by the IT department. There is universal adherence to what the IT department deems the safest.
Granular controls down to the letter with a Motorola MDM
Given that Motorola phones face a security threat on par with other smartphones, enterprises should be able to set tight controls. Enterprises have this ability with solutions that integrate with Android Enterprise.
IT professionals can set the passcode requirements for the lock screen and even configure a dedicated working environment. For example, the business could allow a Motorola device to work only at the organization's headquarters or other official worksites, such as regional offices or designated coworking spaces. The business can create different provision templates to simplify roll-out of these settings and apply them to the corresponding phones.
Organizations may want to have different provision templates based on function (i.e. customer-facing versus non-customer-facing), seniority (rank-and-file versus upper management), location (i.e. on-site versus remote workers), or even other, more specific attributes. With this feature, businesses have unprecedented flexibility in setting permissions and access control.
These safeguards ensure that Motorola devices are not only sleek but secure.
3How Motorola MDM Can Enhance Productivity
Like Blackberry, the favored phone of busy professionals and executives during its heyday, Motorola wants to cater to the enterprise market. Motorola’s Thinkshield for Mobile initiative is part of a broader suite known as Motorola for Business.
To cater to the enterprise market, Motorola helps businesses achieve greater productivity by restricting content on devices. These restrictions are flexible: Businesses can escalate them as needed to obtain the level of concentration they desire for their employees.
Drive focus among employees with a Motorola MDM
As one of the predecessors to smartphones, Motorola Razr V3 boasted rich features, including games, email, and instant messaging. This content accounted for its iconic status among early phones: People were frequently seen passing the time on their Razr V3.
While such browsing may have been acceptable then, companies must prevent this behavior, given how intertwined work and home life already are. Doing so helps employees focus on work when they should be working. Thankfully, businesses with Motorola smartphones can restrict app usage through their chosen Motorola MDM for interfacing with Android Enterprise.
Kiosk mode
Employees can only access apps that the organization officially lists. Enterprises with stricter needs may opt for Kiosk Mode, which gives employees access to only one or a handful of apps.
Kiosk Mode may be ideal for roles or organizations that must confine employees to a specific use case. For example, an organization may lock down the Motorola device issued to security guards to only the internal app needed for incident response.
IT professionals can prohibit apps they deem inappropriate or unrelated to work. These can be general restrictions, such as blocking access to social media or streaming sites. Alternatively, the restrictions can be specific to an industry. An advertising firm may want to block apps belonging to clients’ competitors so they don’t accidentally risk making a faux pas during a meeting.
4How AirDroid Business Can Manage Motorola Devices Across Their Life Cycle
Some solutions for Motorola management help deploy Motorola devices, but they could be more useful for maintaining them. Businesses need to choose a Motorola MDM that can help them across the entire life cycle of their Motorola devices.
AirDroid Business is a prime example of such a Motorola MDM. After using zero-touch deployment to provision the organization’s Motorola phones, IT professionals can also make upgrades, such as updating the operating system to the latest version over-the-air. Remote updating ensures that phones are patched with the latest security updates without inconveniencing employees.
Similarly, when a Motorola phone requires repair, employees will not need to bring the device on-site for troubleshooting. With AirDroid, IT professionals can instead use remote access to fix the device so that the employee never has to bring it in. This ability lessens the downtime of glitching phones and maximizes the productivity gained from each Motorola device.
Finally, AirDroid Business can even deal with Motorola phones at the end of their life cycle. A phone belonging to a disgruntled employee who abruptly resigns can be factory reset so they cannot access sensitive company data. The same can be done if a phone is lost or stolen.
AirDroid Business is the best solution for Motorola management, enabling businesses to deploy, configure, update, troubleshoot, and protect their devices in real time and at scale.
5Choosing your Motorola MDM
Motorola is growing largely due to its success in wooing the enterprise market. Motorola is a wise choice for businesses, given that its hardware has many enterprise-ready features. Enterprises must pair these Motorola devices with a capable solution like AirDroid Business to further enhance this benefit.
AirDroid Business is not just an MDM but a hub for an organization’s increasingly mobile workforce, where they can be managed, assisted, and, most of all, empowered.
Leave a Reply.