[2023] 17 Work from Home Software (with Choose Tips)
Recent technological advancements have enabled businesses to completely re-calibrate employee working environments.
Before the turn of the century, the overwhelming majority of companies – regardless of their size or scope – would require employees to perform their working duties in-person at a designated bricks-and-mortar workplace.
However, given the increasing sophistication of corporate IT infrastructures, alongside the rapid development of communication technologies, businesses are now able to deliver remote working solutions, opening up the opportunity for specific individuals or teams to perform their job role (or at least some tasks) from home.
In this article, we consider the advantages and disadvantages of remote working, and review the essential tools businesses must have in order to successfully support employees operating outside of ‘traditional’ workplace environments.
- Part 1 :Inconveniences of Working from Home
- Part 2 :Five Essential Tools for Those Working from Home
- Part 3 :17 Recommended Work from Home Software (With Tips to Choose)
- Team Communication & Meeting Tools
- Device Management Tools
- Remote Access and Support Software Tools
- Project Management & Time Tracking Tools
- File Cloud Storage & Sharing Tools
- Part 4 :Trends of Remote Working
- Part 5 :FAQs
1Inconveniences of Working from Home
In the notes below, we’ve highlighted several key inconveniences of remote working set-ups for both employers and employees. Clearly, the severity level of these issues is dependent on the extent to which they impact operational outputs, and how far they undermine the productivity of workers. Nevertheless, all are likely to present a headache at some stage:
1) Network slow speed and instability
The internet plays a critical role in how businesses operate, as it facilitates direct communication to employees, connects departmental teams, and supports in-house applications. Therefore, when network speeds drop or internet access is disrupted, there could be significant repercussions.
2) Poor communication
Delays in response times/misunderstandings: If all employees are located on-site, it’s often easier for them to meet with a colleague they need to speak with – a direct, in-person approach may be quicker than attempting to connect with someone through remote channels, whether that be over the phone or via a video call platform.
Furthermore, face-to-face interactions usually allow individuals to get a better sense of how messages are being conveyed; body language, tone of voice, and level of eye contact are indicators which are far easier to assess when speaking with someone ‘in the flesh’
3) Limited access to company resource
Although some businesses are able to provide remote workers with the same tools available to on-site colleagues – whether that be in relation to the usage of specific equipment, software, or training materials – not all are in a position to do this. Without these resources, employees who primarily work from home will undoubtedly be less effective in role.
4) Lack of protection for data/accounts
Corporate devices need to be supported by a suitable security system, which offers protection regardless of the asset’s whereabouts, or whether it is connected to an internal or external network – unfortunately, some businesses are not appropriately equipped in this way, and are therefore vulnerable to falling victim to cyberattacks. If a device is compromised by an unsavoury actor, there is a high risk of sensitive data being exposed.
5) Insufficient work performance monitoring
Managers are unable to directly view employees in action, and therefore do not have the opportunity to provide on the spot feedback, coaching, or support. Most businesses will have the capability to track productivity via a digital measuring platform, but this does not always provide a comprehensive insight into the overall performance of an employee.
6) Difficult to resolve device/software failure in a timely manner
Unless a company’s internal IT infrastructure is supported by a remote device management solution, the end-user (i.e., the employee working from home) will need to perform repair actions in order for a device or software application to return to full functionality. Inevitably, this slows down the resolution process, as substantial support from IT personnel will likely be required.
2Five Essential Tools for Those Working from Home
There are a number of vital mechanisms that serve to support those working in remote environments – these work from home tools are as follows:
Essential Work from Home Tools
- Team Communication & Meeting Tool – Enables employees to effortlessly connect with one another through instant messaging platforms, managers to stage team and cross-departmental meetings, and senior leaders to seamlessly deliver presentations to current and prospective clients.
- Device Management Tool – Empowers IT teams to appropriately monitor, protect, and provision company devices, and therefore helps to ensure equipment is functioning to specification, and able to perform required tasks.
- Remote Access and Support Software Tool – When a device fails, it’s important that the repair action can be delivered regardless of the asset’s location, or the time the problem arises. Remote access and support software enables businesses to remotely resolve device issues, without relying on the end-user, or requiring the physical attendance of IT personnel.
- Project Management & Time Tracking Tool – Allows project heads to efficiently disseminate tasks to workers, and monitor their team’s progress against delivery objectives.
- File Cloud Storage and Sharing Tool – Ensures confidential corporate documents and files are saved in a secure location, with authorised employees able to easily access and share this information.
317 Recommended Work from Home Software (With Tips to Choose)
We've discussed the type of tools that can provide essential assistance to employees who regularly work from home, but now let's turn our attention to some of the specific software programs that businesses utilize when attempting to deliver this support.
Under the five categories referenced in the previous section, we've listed a handful of the most popular software programs available on the market. We provide a brief summary of each product's key features and an overview of their associated price plans.
Underneath each table, we've highlighted several key considerations businesses must take into account when selecting software packages, in order to ensure the product chosen is fit for its intended purpose.
N.B. In all instances, plan price increases are index-linked to the number of user licenses offered and the nature/scale of services provided.
Best Team Communication & Meeting Tools
Software | Features | Pricing |
---|---|---|
Slack | ● Real-time messaging. ● Chat individually and group team chat. ● Direct message for those outside your company. ● Instant audio/video, and share screens. | $0 - $12.50 per user/month, custom pricing supported |
Zoom | ● Video meetings, team chat, VoIP phone, and online whiteboard. ● Conference Room Systems and workspace. ● Cloud contact center. | $0 - $250 per user/year, custom pricing supported |
Microsoft Teams | ● Online meetings, video recording, chat, and screen sharing. ● Team phones and call control. ● Instant message, chat translation, group chat, and schedule sent. | $4 - $12.50 per user/month |
Google Chat | ● Instant messaging. ● Built-in data protection and encryption. ● Chat rooms for threaded or guest access. | $0 - $18 per user/month, custom pricing supported |
Tips to Choose:
- A straightforward interface will bring convenience.
- Consider client demands, such as communication methods (text/meeting/call), and expectation volumes.
- Consider the desired level of interconnectivity between departmental teams. It will need more features like file sharing, recording, live translations, etc.
- It's best to have data protection and recovery functions for security concerns.
Best Device Management Tools for Remote Working at Home
Software | Features | Pricing |
---|---|---|
AirDroid Business for Android | ● Device provision over system settings, and apps configuration. ● Device remote monitoring, alerts & automated workflows. ● Device and apps management ● Kiosk mode, remote access control (lock/wipe), location tracking, and bulk file transfer. | $12 - $33 per device/year |
Microsoft Intune for Windows | ● Manage devices and users. ● Manage and configure apps. ● Device performance analytics. | $4 - $10 per user/month |
Jamf for Apple | ● Device management. ● App Lifecycle management for apps. ● User access management, such as installing and updating apps. | $4 - 13.65 per device/month, custom pricing supported |
Tips to Choose:
- Take device operating systems into consideration. Software is quite different in compatibility performance.
- Check charging methods - charge by user or charge by device num. It will affect your expenditure costs.
- Experience and observe the help support. It's especially important for novice IT teams. Because the tool could be complex in usage.
- Choose cloud-based deployment or on-prem deployment. If you attach great importance to company data security, the on-premise deployment provides maximum protection.
Best Remote Access and Support Software Tools to Solve Technical Issues
Software | Features | Pricing |
---|---|---|
AirDroid Remote Support | ● Remote access and control (attended & unattended), real-time screen sharing. ● Chat with voice message & text, and voice call. ● Black Screen Mode to protect privacy. ● AR camera & 3D marker. ● Security policy, device group management, and team member permission control. ● File transfer. | $199 - $599/year, charge by seat or device |
TeamViewer | ● Remote access, remote work, and remote printing. ● VoiP, video, and instant chat. ● File transfer. ● Device and user access reporting. | $112.90 - 229.90/month, custom pricing supported |
AnyDesk | ● Remote access and remote printing. ● Text chat, whiteboard, and invite to session. ● Permission management. ● File transfer. | $14.90 - $79.90 /month, custom pricing supported |
Tips to Choose:
- Use reliable software and take its session encryption technology into account.
- Test the remote session to see if it is stable.
- Compare charging standards. This help determine which plan to purchase and minimize costs.
Best Project Management & Time Tracking Tools
Software | Features | Pricing |
---|---|---|
Trello | ● Captures project structure and delivery timescales. ● Tracks tasks and clearly articulates overall project progress. ● Compartmentalizes workflows to help project delivery. | $0 - $17.50 per user/month |
Asana | ● Create workflows that support automatic actions. ● Shared team calendar to view tasks. ● Create projects and schedule deadlines. ● Track task progress. | $0 - $24.99 per user/month |
Basecamp | ● Message board. ● View team task progress. ● Schedule tasks without spreadsheets or calendars. | $15 - $299 per user/month, no free plan |
Monday.com | ● Work management includes managing projects, tasks, portfolios, and resources. ● CRM system to manage multiple pipelines. | $0 - $16 per user/month, custom pricing supported |
Tips to Choose:
- Consider the complexity of projects and identify must-have management and tracking features.
- If you have a large volume of concurrent projects, a more powerful automation feature for workflows is necessary.
Best File Cloud Storage & Sharing Tools for Working form Home
Software | Features | Pricing |
---|---|---|
Google Drive | ● Enables businesses to secure files, training materials, and confidential data in a remote, digitized location (i.e., ‘the cloud’). ● Ensures employees are only able to access/share information authorized to view or distribute to others. ● Provides 15GB of storage space free of charge. | $0 - $$9.99 per user/month |
Dropbox | ● Store, organize, and share files with various format. ● Deliver files that up to 100 GB. ● Save unlimited password. ● Provides 2GB of storage space free of charge. | $9.99 - $24 per user/month |
Microsoft One Drive | ● Store, access and share work files. ● Integrate with Microsoft 365 office apps. ● Provides 5GB of storage space free of charge, and links to Outlook accounts to provide 15GB of e-mail storage space (also free). | $5 - $12.50 per user/month |
Tips to Choose:
- Consider volume of storage space required.
- Figure ot the number of employees attempting to access/share information.
4Trends of Remote Working
Although employers have been equipped to facilitate remote working for some time, the onset of the coronavirus pandemic forced companies to embrace this operational methodology as their primary vehicle for communication, task allocation, and workflow monitoring and execution, as governments demanded employers take necessary precautions to slow the rate of COVID-19 transmission. This paved the way for an increasing number of labour forces to conduct their daily duties from home, away from ‘physical’ workplace settings.
As the vaccine roll-out gathered pace, some businesses began to request their employees return to the office, but even in this select group, very few would mandate that staff needed to be on-site for the full duration of their working week. According to a survey released last spring, a colossal 58% of all U.S workers are able to work remotely for at least one day per week.
Similarly, a recent UK study revealed that 50 of the county’s largest corporations have no plans to invite workers back to the office on a full-time basis for the foreseeable future. Plenty of employers continue to permit their teams to work exclusively from home, and have shown no desire to re-instate pre-pandemic working arrangements.
In reality, most enterprises have adopted a hybrid model, whereby employees split their working hours between home and the office.
So, why have a substantial cross-section of companies opted against reverting back to previous practices? Quite simply, because they don’t need to.
Over the last two years, we’ve learned that individuals can perform just as productively whilst working from home, and teams are still able to collaborate effectively whilst operating in a remote capacity. Indeed, by exploiting telecommunications platforms, deploying remote mobile device management systems to protect corporate assets, and using appropriate software applications, modern-day businesses are able to ensure their people can work safely and efficiently from any location. As a direct consequence, more people than ever are now working from home.
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