What is Zebra Zero Touch Enrollment? How to Implement it?
1What is Zebra Zero Touch?
Zebra Technologies is a prominent reseller partner of Android, which provides the Zero-touch service. There is more to the Zero-touch enrollment that enterprises of any size can get for effective MDM (Mobile Device Management).
For a better understanding, we are dividing the use of Zebra Zero-touch Android enrollment from the admin and users' perspectives. The following information will help:
Zero-Touch Enrollment Role: For IT Admins
Zebra Zero-touch enrollment is an efficient method for Android devices to get used for significant enterprise management. The process is quite straightforward and starts with booting the devices. During boot time, the devices will look like they are assigned to an enterprise configuration.
If yes, the devices will begin the provisioning method and download the appropriate DPC (Device Policy Controller) app. It will complete your setup of the managed device. Zebra Android enterprise enrollment helps to configure the devices and makes the shipment with enforced management. As a result, the company's employees can start by only starting their Android devices for the first time.
Zero-Touch Enrollment Role: For Users
From the user's side, the Zebra Zero-touch enrollment is recognized as an Android feature. It helps them to set up their devices according to the IT policies and apps of the enterprise.
2What is the relationship between Android Enterprise Zero Touch and Zebra?
Eugene Zee, Head of Partner and Customer Engineering at Android Enterprise, has exceptionally explained the Android Zero-touch enrollment in the simplest words. He mentioned that it is a great solution for companies to deploy Android devices easily for their employees. The enterprises can first buy the Zebra Android device options and get a new customer account through the help of a reseller.
After getting a successful account, you can create and edit EMM device configuration by setting default configurations. After this, you can map the configurations to your purchased devices. You can do it automatically with a batch CSV upload or EMM default configuration.
Zebra Technologies is a well-known provider of excellent solutions to help different businesses form better decisions to continue and manage their work. The company focuses on empowering the teams with facilities like IoT connections.
This firm provides various solutions for retail technology, manufacturing, healthcare technology, and more industries. Its devices include mobile computers, printers, printing supplies, and tablets. It also offers software for different areas, including workforce management, inventory management, loss prevention, etc.
Moreover, Android Zero-touch enrollment is only available from an enterprise reseller or a trusted Google partner. No regular consumer store has any scope to provide this facility. Zebra Android Enterprise is one such Android Zero-touch partner you can choose to get the mass deployment of Android devices in your enterprise. Zebra Zero-touch enrollment allows enterprises to use thousands of Zebra devices effortlessly.
3What is the supported device model/type of Zebra Zero Touch?
The following are a few device models that Zebra Zero Touch supports to support the requirements of enterprises:
1Phone
The first available gadget types include a range of Zebra Android phones. Each model has its unique specifications, storage, features, and more. Some phone models on the list from Zebra Zero Touch include:
- Zebra Technologies TC22
- Zebra Technologies TC53
- Zebra Technologies MC20
- Zebra Technologies TC52x
2Tablet
Another transportable device is the Zebra Android tablet option. All the tablet models have different technical specifications to meet the work requirements of the enterprises. Some tablet options are below:
- Zebra Technologies ET45
- Zebra Technologies L10
- Zebra Technologies ET56
- Zebra Technologies VC8300
3Rugged Device
Zebra zero-touch offers rugged devices to enterprises running different types of businesses. All mobile devices, including phones and tablets, are designed to operate effectively in challenging environments like extreme temperatures, dust, water, vibration, and more. These are all ready for the potential hazards.
4How to Implement Zebra Zero Touch in Zebra Devices
Steps to integrate Zebra Zero Touch into existing systems
Before integrating Zebra Zero Touch into the existing systems, the reseller should register the Android device to Google Android Zero Touch. After the successful registration, the following steps can work for the effective incorporation of the Zebra zero-touch in the Zebra devices:
- Step 1.
- Log in to the Google Zero Touch portal with your customer account.
- Step 2.
- Create an EMM/MDM configuration and set it to the Zebra Android devices you purchased.
- Step 3.
- After completing it, check the EMM configuration ID that will be used later.
- Step 4.
- Next, create your Customer CSV file. In this, you can include Wi-Fi only and 4G devices both to the same CSV file.
- Step 5.
- Import the customer CSV file you created to the portal.
- Step 6.
- The devices will now have the EMM/MDM configuration.
- Step 7.
- Finally, you can start the devices from the factory reset state.
Tips for training staff to use Zebra Zero Touch
Some practical tips might be helpful that you can provide to your staff to use Zebra Zero Touch effectively for your enterprise. The following are some significant ones from Zebra enterprise mobility management that you can try:
Tips:
- TIP 1: Clear your staff that they can get the zero-touch enrollment either from their IT admin or receive it as shipped directly from a reseller.
- TIP 2: When the users first turn ON the device, they need to follow the on-screen instructions for set up. Next, the device will be managed by the enterprise.
- TIP 3: For Samsung devices with Android 9.0 or Android 10 can go like this: On the device, Follow the instructions; Choose Skip this for now; Click Next. Next, continue to set up.
- TIP 4: If a user thinks that their device should use a zero-touch enrollment, they can simply contact the IT admin.
Suggestions for maximizing the benefits of Zebra Zero Touch
Here are a few suggestions that can help you in maximizing the benefits of using Zebra Zero Touch:
- Utilize the devices that run Android Pie (9.0) or later only. In contrast, look for devices compatible with Android Oreo (8.0) and a Pixel phone with Android Nougat (7.0) that are purchased from a reseller partner.
- Get excellent control access to the portal for users in the organization.
- Leverage both mobile phones and tablets of Zebra for your enterprise to make the most use of the Zebra device management.
5How to manage and monitor these Devices? Use which platform?
When the devices are all set, there is one concern about managing and monitoring the Zebra devices. It is possible to perform with some third-party tools that provide a complete online platform for effective monitoring. You can use the Zebra Technologies solution to monitor and manage these devices. Besides, AirDroid Business is another MDM solution that can be used as it is also available to configure the Zero Touch Enrollment.
AirDroid Business
AirDroid Business is an excellent mobile device management (MDM) solution for small to large-scale enterprises. It is suitable to use for both the attended and unattended devices. The tool is specifically designed to enhance the productivity and mobility of business operations with the help of device monitoring, remote access, and more.
Pros of Using AirDroid Business
- The enterprises will get the alerts in case of any inconvenience with your Zebra or other zero-touch-enabled devices.
- AirDroid Business uses the "screenshot template" to monitor your Android displays remotely for uninterrupted working and zebra enterprise mobility management.
- It offers the advantage of checking the status and health of your devices, including storage, online/offline status, battery, and more.
6Benefits of Using Zebra Zero Touch
It makes it easy to utilize Google Zero-touch enrollment
The excellent advantage of Zebra zero touch is that you can effectively use the Google Zero Touch enrollment for Android devices. You can easily set the configurations on the zero-touch portal and map them to your devices effortlessly.
Accelerates mobile device delivery to maximize device utilization and return on investment (ROI)
With Zebra zero-touch, you can expect faster delivery of mobile devices. As a result, there will be maximized device utilization, and the buyers will also get a great return on investment.
Frees up IT personnel time
Zebra zero-touch enrollment is extremely seamless and enables the employees to use the devices with easy setup steps at the initial boot stage. It saves a lot of time for an enterprise's personnel and helps them get started faster.
Eliminates staging errors
The administrators also get the benefits of no staging error with Zebra zero touch. In simple words, while the admin enrolls the devices before they assign the devices to end users, they will not face any problem in doing it. There will be a smooth process.
7How to Fix the problem of Zebra Zero Touch not correctly enrolling after the Wipe command?
There is a possibility that your Android zero-touch device can face the issue of inappropriate enrolling after you use the wipe command. To solve the problem, you can do the following two things:
- Try to scan Zebra Stage-Now Factory Reset in the StageNow tool to factory reset and test again.
- Another option is to go for the enterprise reset.
If you go with the scanning, you should also set "Strict Re-Enrollment" in the global settings. One thing to make the process easy is scanning the Factory Reset Barcode from Zebra. When the device is offline, delete it from the console. It will ensure that old data is cleared. Now, you can re-enroll like usual!
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