[How to Fix] TeamViewer Not Connecting
“Hi! I've been using TeamViewer on my Windows 11 laptop for personal use. When I tried connecting to a friend's computer, I entered the ID and password, but after clicking "Connect," it just showed "Connecting..." and didn’t proceed. No errors appeared. Has anyone else experienced this? Any solutions?”
TeamViewer is a leading remote desktop access solution, but it can malfunction occasionally. One such malfunctioning issue reported by users is the "TeamViewer Not Connecting" error, where the connection remains stuck in the "Connecting…" stage. So, let's uncover the root causes of this issue and then find the best fixes.
Part 1. Why Does TeamViewer Not Connect?
The TeamViewer not connecting issue can occur due to multiple reasons. Some of the common ones are as follows:
- Internet: TeamViewer requires both devices to have a stable internet connection. If the connection is slow or disrupted, the connection process may get stuck.
- Access Settings: The remote access control settings in the TeamViewer of the remote device may be blocking the connection.
- Windows Firewall: The Windows firewall may be blocking remote access requests.
- Software Version: You may be using an outdated TeamViewer version.
- ID or Password: You may be entering an incorrect ID or password.
Any one of the above reasons may be causing the TeamViewer connection to remain stuck. But don't worry. Head to the next part to learn the best fixes for this issue.
Part 2. How to Fix TeamViewer Not Connecting Issue?
Just like there are multiple reasons why TeamViewer not connecting, there are multiple fixes as well. Below, we have shortlisted four best ways to solve this issue within minutes:
Fix 1# Check Your Internet Connection
One of the most likely reasons behind TeamViewer not connecting is slow or disrupted internet from one side. Go to the right-bottom of your device and make sure your computer is connected to a Wi-Fi or LAN connection. Do the same for the remote device.
If the connection looks fine, check the internet speed using any web-based internet speed tester, such as Speedtest by Ookla. If the internet speed seems to be slow, you can switch to a different connection.
Fix 2# Check TeamViewer's Access Settings
There is a possibility that the remote desktop access settings in TeamViewer are rejecting connection requests. Follow the below steps to fix it:
- Step 1.From TeamViewer, click Options > Advanced.
- Step 2.Under Advanced settings for connections to this computer, select Full Access.
- Step 3.Tick the Full access control when a partner is connecting to the Windows logon screen.
- Step 4.Click OK.
Once done, try to reconnect and see if the TeamViewer not connecting issue is resolved.
Fix 3# Check Windows Settings
Windows Firewall and the proxy settings also have the potential to block connections. So, it is important to check these settings and adjust them to avoid any interruption from their end.
Check Windows Firewall Settings
- Step 1.From the Start menu, search for Windows Defender Firewall and open it.
- Step 2.From the left sidebar, select Allow apps to communicate through Windows Defender Firewall.
- Step 3.Click Change settings and select TeamViewer Remote Control Service.
This will now allow TeamViewer remote control activities through the firewall.
Check the Proxy Settings
- Step 1.Open Control Panel.
- Step 2.Click Network and Internet > Internet Options.
- Step 3.From the Connections tab, click LAN settings.
- Step 4.Untick Use a proxy server and click OK.
Afterward, launch TeamViewer and see how well the connection goes this time.
Fix #4 Update TeamViewer
There is a possibility that you haven't updated TeamViewer for quite a while, and the outdated version is now making the tool malfunction. Follow the below steps to update TeamViewer:
- Step 1.From the home screen of TeamViewer, click the menu icon and select Check for new version.
- Step 2.If the update is available, install it.
Once the update is installed, try to reconnect to the remote computer.
Part 3. TeamViewer Alternative Recommended
If none of the above fixes have addressed the TeamViewer not connecting issue, or if you are looking for a better, bug-free alternative, then try AirDroid Remote Support.
AirDroid Remote Support is an ideal TeamViewer alternative that offers a powerful and bug-free remote access solution. With AirDroid Remote Support, you can have real-time remote access and control of desktops and mobile devices from any other device. Furthermore, it offers many advanced and modernized features you won't find in TeamViewer.
The key features of AirDroid Remote Support include:
- Secure remote connection and control of Windows, iOS, and Android devices.
- Two-way file transfer.
- Direct text messaging and voice communication during remote access.
- Black screen mode to protect confidential contents on the controlled device (patented).
- Screen sharing/mirroring of remote devices to provide support.
- Record all remote session logs.
- Attended and unattended remote access control.
In short, AirDroid Remote Support dominates as a full-fledged remote access software solution that is feature-rich and reliable in connectivity.
Follow the below steps to use AirDroid Remote Support to remotely control Windows 10:
- Step 1.Install and launch AirDroid Remote Support on both local and remote devices.
- Step 2.Copy the 9-digit ID code from the remote computer.
- Step 3.Paste the 9-digit code on the local computer and click Connect.
Once done, AirDroid Remote Support will create a real-time, secure remote connection. This way, you can effortlessly use AirDroid Remote Support to remote control devices.
Conclusion
The TeamViewer not connecting issue can occur due to internet disruption or misconfigured settings. However, it is a fixable issue. You can follow the above four fixes one by one until the issue gets resolved. Alternatively, you can try AirDroid Remote Support, as it offers a more secure and feature-rich remote control experience.
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