[2025 Full Guide] How to Enable Windows Remote Assistance

1. Step 1. Go to Settings > System > About and click Advanced System Settings.
2. Step 2. From there go to the Remote tab and check the box next to the Allow Remote Assistance connections to this computer option.



3. Step 3. Click Advanced to set more Remote Assistance settings, such as the maximum amount of time that your invitations remain active. Then click OK.

1. Step 1. Type remote assistance in the search bar and click the Invite someone to connect to your PC and help you, or offer to help someone else setting option that appears.



2. Step 2. On the new window, select Invite someone you trust to help you from the two options.



3. Step 3. Then, you will see three options to share the invitation. You can save the invitation as a file, send it as an email, or use Easy Connect. If you’ve previously used Easy Connect, then you must simply select your helper’s name. If you choose to save the invitation, you must save the file named “Invitation.msrcIncident” and then share it with your helper.



4. Step 4. Once you do that, you will receive a password. Give that to your helper to establish the connection.
5. Step 5. When your assistant clicks on the invitation you have sent them and types the password, you will be asked to allow the connection. Click Yes to continue.
6. Step 6. If your helper requests full control of your computer, click Yes to grant it.
7. Step 7. Once you have completed the session, click Stop Sharing.

1. Step 1. Find the Invite someone to connect to your PC and help you, or offer to help someone else setting option by searching in the search bar.
2. Step 2. Select the Help someone who has invited you option.



3. Step 3. Connect to the computer according to the way you have received the invitation:
   If you are using Easy Connect, select the contact’s name.
   If you have received the invitation via email, launch the app that will be attached to the email.
   
   If you have received a file, then click the Use an invitation file option and select the file.
4. Step 4. On the new window, type the password that the user requesting help will provide you.
5. Step 5. Once you have access to the computer, you can request control by clicking the Request control button. Wait for the user to permit it.

1. Step 1.Press Win + R and enter gpmc.msc, then press Enter.
2. Step 2.Create a group and add the members that you want to grand permissions for providing remote assistance.
3. Step 3.Navigate to Computer Configuration > Administrative Templates > System > Remote Assistance .
4. Step 4.Double-click Offer Remote Assistance.
5. Step 5.Click the Enabled radio button near the top. In the Permit remote control of this computer section click the Show... button.
6. Step 6.In the Show Contents add the group created.
7. Step 7.In the Show Contents add the group created.
8. Step 8.Link the GPO to the OU that contains your workstations.
9. Step 9.Create a shortcut with this command: %windir%\system32\msra.exe /offerra
10. Step 10.Execute this command and then enter the name of the remote computer. As soon as the remote computer accepts the remote assistance in the pop-up window, you can start controlling his computer remotely.

Key Features of AirDroid Remote Support

1. Real-time Screen Sharing: You can view the screen of remote devices in real time.
2. Fully Remote Control: You can fully remote control Windows and Android devices.
3. Easy to connect: You can connect to the remote devices via 9-digit code in seconds.
4. Attend and Unattended Devices: Whether the remote devices are attended or unattended, you can easily remote access them.