[Step-by-Step Guide] Troubleshooting AnyDesk Keyboard Not Working

“I am not able to type anything or paste any text to the remote computer. The Keyboard works only if I am connected to the remote computer using an unattended password.” (Reddit)

AnyDesk is a great tool for securing remote access to a PC, including its keyboard, mouse, and display. However, users sometimes encounter functional lapses like the AnyDesk remote keyboard becoming unresponsive. This error virtually prevents you from performing the tasks on the remote device, disrupting the workflow.

After scouring the internet, we have shortlisted various methods to quickly resolve “AnyDesk keyboard not working on Windows 10 or Mac”. Let’s dive in!

Part 1: Pre-Check Tips and Fixes

Below are a few quick troubleshooting tips to get your AnyDesk keyboard to function normally again!

1. Restart your PCs and try using the remote keyboard again.

2. Make sure the latest AnyDesk software is installed on both devices. Download the latest version from the AnyDesk official website. Run it and AnyDesk will automatically prompt you to update the app, if needed.

3. Try to install the pending Windows/Mac updates of any sort in Settings > Windows Update.

Part 2: Proven Methods to Resolve AnyDesk Keyboard Not Working

If you’re still experiencing this problem, refer to these advanced solutions to resolve it in a jiffy.

Solution 1: Allow Access to the Keyboard

If the “AnyDesk control mouse and keyboard not working”, it could be because the access permission on the remote device is disabled. In this scenario, you need to check and configure the keyboard permission settings.

For that:

Step 1: Launch AnyDesk on the remote device, click “three horizontal lines: in the top right corner, and select "Settings".

Step 2: Under the "Security" tab, check "Control My Device's Keyboard and Mouse".

Solution 2: Enable Unattended Access

Several AnyDesk users on Reddit have verified that enabling unattended access has resolved AnyDesk keyboard issues. When turned on, this feature allows users to connect to the remote client without needing a session request. This allows you to access and control a PC remotely, regardless if it’s on or in sleep mode.

But be sure to set a strong password for unattended access for foolproof security. Here are the steps to do that:

Step 1: Launch AnyDesk and head to Settings > Security.

Step 2: Click "Unlock Security Settings" and tick "Set password" to set up a password.

Step 3: Expand the dropdown menu of Permission Profile and tick "Unattended Access".

Step 4: Re-enter the password on the pop-up menu to confirm the action. Click Apply.

Now, access this client from your local PC and check if the remote desktop is working perfectly or not.

Solution 3: Request for Elevated Rights

If the “AnyDesk keyboard access not working” after enabling unattended access, time to request elevated rights. This special feature empowers users to bypass the user control restrictions, if any, to access the remote desktop’s keyboard.

Here are the steps to request elevated rights:

Step 1: Open AnyDesk and click the "Action" menu at the top.

Step 2: Select "Request Elevation" from the options.

Step 3: On the remote client, accept the elevation request pop-up. After accepting, you can start using the remote device with elevated rights. 

The keyboard on AnyDesk should work without any error.

Solution 4: Ensure Full Access During a Session Invitation

Whenever a client sends an invitation request, AnyDesk by design sets the profile mode to default. This can interfere with or restrict certain features including keyboard access. Thus, if the AnyDesk keyboard not working on Mac/Windows, request full access to the remote device as demonstrated below:

Step 1: Open AnyDesk and navigate to New Session > Invite.

Step 2: After selecting the desired remote device, expand the dropdown menu of Profile to choose “Full access.” 

Step 3: Hit Invite to send the request. Accept the request on the remote device within 2 minutes.

Now, try to establish the remote connection again, and hopefully, it will fix the AnyDesk remote keyboard not working issue.

Solution 5: Re-install AnyDesk Client on Both Devices

Sometimes, a minor glitch in the AnyDesk app or its files leads to the AnyDesk keyboard not working error. Re-installing the app on both machines is the best way to overcome app issues. Thus, uninstall AnyDesk and get its latest version from the AnyDesk official website.

Run it and complete the installation process. This will eliminate the corrupt or buggy AnyDesk files from your system, replacing them with a new, fresh version. So, chances are you won’t face any performance-related errors like the AnyDesk keyboard not working on Windows 10.

Solution 6: Contact AnyDesk Customer Support

Still AnyDesk Mac keyboard not working after performing the above workarounds? As a last resort, try connecting the AnyDesk customer supportservice and seek their recommendations. Generally, they advise implementing the same solutions as mentioned above, but it’s always worth a try.

Bonus Tip: Fix AnyDesk Keyboard Not Working on iPhone/Android

Are you getting the AnyDesk keyboard issues on your smartphone? Here again, the error is often in the keyboard settings on the mobile app. Follow the below steps to check and enable keyboard access on the AnyDesk phone:

Step 1: Launch the AnyDesk mobile app and start a New Session with a remote device

 Step 2: When it’s screen appears, hit the AnyDesk logo and select the “Keyboard” icon.

Step 3: It will display the remote device’s keyboard that you can easily access and use.

Bonus Tip: A Perfect AnyDesk Alternative for Error-free Remote Experience    

Luckily, AnyDesk isn’t the only remote desktop solution you can rely on to access remote devices. Today, AirDroid Remote Support stands head and shoulders above other similar tools for its stellar functionality and ease of use.

With this program, you can achieve both attended and unattended connection to a Windows PC from any device. Its rich remote management tools like multi-device support, file transferring, screen sharing, voice chatting, and permission assignment make it a perfect option for both personal and enterprise use.

Key Features

Some of its impressive features include:

• One-click unattended access mode.
• Trouble-free remote control experience from any device, including Mac, Windows, Android, and iOS.
• Forcing a security screen on the remote end for added privacy.   
• Multi-device file sharing and voice chatting for effective remote collaboration.
• Remote camera on Android/iOS devices to provide real-time troubleshooting tips.

FAQs

Q1: How do I enable the keyboard and mouse on AnyDesk?

To check if the keyboard and mouse access is enabled on the AnyDesk remote device:

• Open the AnyDesk app and click the three-lines icon.
• Select Security and check the “Control My Device's Keyboard and Mouse” option.

Q2: Can I use AnyDesk without the internet?

Yes, you can use AnyDesk without the internet as long as both ends can detect your locally hosted server. It means that you need to enter the LAN IP of the remote device to start a new session while offline.

Q3: Is TeamViewer or AnyDesk better?

Both these desktop tools are reliable to secure remote access. However, AnyDesk is slightly better when it comes to small size, faster processing, and cheaper premium plans.

Final Remarks

And that’s all for today. This article shows that fixing the AnyDesk keyboard not working issue is not a tech-savvy task. However, you need to implement the solutions carefully to configure the appropriate keyboard access settings.

But if the problem persists, use AirDroid Remote Support as a one-stop solution to handle your remote work requirements. It offers stellar features, seamless installation, and various customization offers to cater to the diverse needs of users.

Feel free to ask any questions.