Remote Support Solution for MSPs | AirDroid Remote Support

Challenges of Managed Service Provider (MSP)

Complex Device Issues

Managing an increasing number of devices and systems, each with unique issues and varying operational states.

Growing Unattended Needs

Expanding operations require robust solutions for managing unattended devices without compromising efficiency or security.

Demand for Quick Response

Clients expect fast, reliable support, challenging MSPs to maintain response times as their workload increases.

High IT Costs, Tight Budget

Growing business needs more skilled personnel, but rising IT costs strain limited MSP budgets.

Scale your MSP business with Reliable Remote Support

Faster response to customers without travelling to the site

Instant Support: MSP can quickly connect to client systems without the need for on-site visits, reducing response times and resolving issues faster across the globe.
Reliable connection: Stable and secure remote connection protocols ensure that support sessions remain stable, minimizing downtime and enhancing the overall service experience for clients.

Faster response to customers with AirDroid Remote Support for MSP

Efficient solutions to meet growing complexity of remote device needs

Flexible access of unattended & attended devices allow MSP to resolve clients issues without on-site presence or collaborate directly with users when needed, enhancing service efficiency.
Cross-platform solution is built to work seamlessly across various platforms and operating systems including Android, iOS & Windows devices

Efficient remote solutions with AirDroid Remote Support for MSP

High standard security to protect your business and clients' data

256-bit AES encryption technology ensures data is securely transmitted and stored without unauthorized access.
Robust access management allows precise control over user permissions, ensuring that only authorized personnel can access client devices.
Black Screen Mode provides an additional layer of security by concealing sensitive information during remote sessions, safeguarding both business and client data.

High standard security with AirDroid Remote Support for MSP

Use cases for MSP

Scale up Support

Cost-effective, timely support

New Client Training & guidance

Securing Client Data

Simplified MSP IT Operations with Scalable Solutions

AirDroid Remote Support allows MSPs to efficiently scale their operations with cost-effective remote support. By reducing the need for on-site visits, MSPs can manage a larger client base while saving on travel and operational costs.

AirDroid Remote Support Scale up MSPs Support

Empower MSPs with Instant Remote Support and Quick Issue Resolution

With AirDroid Remote Support, MSPs can provide immediate assistance by remotely accessing client devices. This enables quick diagnosis and resolution of issues, minimizing downtime and enhancing client satisfaction.

AirDroid Remote Support Cost-effective support for MSPs

MSPs Deliver Client Training and Guidance with AirDroid Remote Support

MSPs can use AirDroid Remote Support's tools to deliver comprehensive training and guidance to new clients. Virtual sessions for demonstrating software usage and troubleshooting initial issues ensure a smooth onboarding experience and long-term client success.

AirDroid Remote Support New Client Guidance MSPs

Securing Client Data with Encrypted Remote Sessions

MSPs can leverage AirDroid Remote Support's encrypted remote sessions to ensure the highest level of data security. This protects sensitive client information from unauthorized access, fostering trust and compliance with industry standards.

AirDroid Remote Support for MSPs-Securing Client Data

Scale up Support

Simplified MSP IT Operations with Scalable Solutions

Cost-effective, timely support

Empower MSPs with Instant Remote Support and Quick Issue Resolution

New Client Training & guidance

MSPs Deliver Client Training and Guidance with AirDroid Remote Support

Securing Client Data

Securing Client Data with Encrypted Remote Sessions

An Acclaimed Remote Support and Control Solution

AirDroid Remote Support has completely transformed our remote troubleshooting process. We can now resolve issues faster, reducing client downtime and increasing satisfaction. It’s become a vital tool for our IT team to maintain productivity and deliver exceptional service.

David Miller

IT Support Manager

AirDroid Remote Support has allowed us to offer real-time troubleshooting across multiple platforms. It’s reduced the time our customers spend waiting for resolutions and significantly enhanced the customer experience. We couldn’t maintain such high service levels without it.

Michael Roberts

C-Level Executive

We trust AirDroid for its secure and fast remote support capabilities. It has not only improved our response time but also ensures that we maintain the highest security standards while addressing client issues. This tool is a game-changer for our cybersecurity operations.