Remote Control & Access with AirDroid Business

AirDroid Business remote control allows users to manage devices remotely via computers or mobile devices, offering real-time screen sharing, file transfer, and device operation capabilities.

Utilizing the innovative WebRTC dynamic mode, AirDroid Business stands out with its easy-to-use interface and industry-leading black screen mode. This combination ensures that IT administrators can manage devices seamlessly, even in challenging environments. Let’s dive into the powerful remote control functionalities that make AirDroid Business an indispensable tool for organizations across various sectors.

1Remote Control Features Overview

AirDroid Business provides a comprehensive suite of remote control features designed for ease of use and efficiency:

1. Remote Access and Control Users can remotely access and control devices for troubleshooting, maintenance, and support, enhancing operational efficiency.

2. Black Screen Mode This innovative feature allows the device screen to be hidden during remote control sessions, displaying a “Maintenance in Progress” message or customized information instead. This is crucial for protecting sensitive data from prying eyes.

3. Device Reboot Administrators can remotely reboot devices to ensure they return to normal operation swiftly if any issues arise.

4. File Transfer Users can easily transfer files between the controller and the managed device, facilitating quick updates and efficient file management.

5. Remote Screenshots Administrators can capture screenshots of the device's display at any time for monitoring or documentation purposes.

6. Voice Call This feature enables administrators to communicate with users via voice calls during remote sessions for instant support.

7. Remote Camera Access Administrators can view real-time footage from the device’s camera, take screenshots, record videos, and even conduct voice calls.

8. Acquire Remote Sound This allows administrators to hear the device's surroundings, enhancing the support experience.

9. Remote Viewing Mode Administrators can monitor and view the remote device's screen in real time, ensuring everything is functioning correctly.

10. Clipboard Synchronization This feature allows users to copy text on their computer and instantly paste it on their mobile devices, streamlining workflow.

11. Other Device Controls Administrators can remotely control device functions such as volume, screen lock, factory reset, and screen orientation.

2Use Cases and Scenarios

Scenario 1: Digital Signage

A company specializing in digital signage and media solutions for retail, offices, transportation, and restaurants relies on Amlogic TV Boxes and proprietary software. After deployment, they faced challenges in regular maintenance and monitoring, especially when end-users encountered technical issues.

Our Solution: With AirDroid's remote access and control features, IT administrators could make system adjustments anytime, ensuring optimal device performance. Real-time monitoring with remote screenshots allowed them to verify ad displays and troubleshoot issues promptly.

Scenario 2: Event Management Tech

A tech company focused on event management faced the challenge of ensuring device security and efficient management during events. With numerous tablets and smartphones in use, they needed a solution that allowed for quick remote control and monitoring.

Our Solution: By leveraging AirDroid Business, IT administrators could oversee devices during events, ensuring seamless check-ins and managing digital advertising displays. When network issues arose, they could remotely restart devices, maintaining a smooth event flow.

Scenario 3: Logistics and Transportation

In the logistics sector, a company managing 3,000 Lenovo tablets faced difficulties in device management and application maintenance. Drivers, often unfamiliar with technology, required effective remote support.

Our Solution: AirDroid Business's remote control features enabled IT administrators to provide instant assistance, guiding drivers through app usage. The ability to monitor device usage through remote camera access ensured safe operations, while remote reboot capabilities minimized downtime.

Scenario 4: POS System Provider

A Danish POS system provider faced challenges with widespread device distribution. When devices malfunctioned, sending personnel to the field was costly and time-consuming.

Our Solution: By implementing AirDroid Business, technical support could quickly access and troubleshoot devices remotely, reducing onsite visits. The ability to monitor device connectivity ensured all systems remained operational, while the black screen mode protected sensitive information during remote sessions. This streamlined the process of software updates, keeping devices running smoothly.